ARTICLES & RESOURCES
Is your agency ready for a Medicare Targeted Probe and Educate (TPE) audit? A TPE audit reviews 20 to 40 claims per round to determine whether your documentation supports the care you billed. Preparing early can help reduce claim denials, protect cash flow and limit the staff time needed to respond to documentation requests. Key
Is your agency ready for a Medicare Targeted Probe and Educate (TPE) audit? A TPE audit reviews 20 to 40 claims per round to determine whether your documentation supports the care you billed. Preparing early can help reduce claim denials, protect cash flow and limit the staff time needed to respond to documentation requests. Key
Your revenue cycle performance depends on how consistently you execute every stage of care. Layered QA, clear ownership and defined workflow controls reduce delays in your payment. Key Takeaways A claim can’t move forward when referral details, authorizations or physician orders are incomplete. Preventive QA, concurrent QA and pre-bill QA each stop different problems before
Every OASIS assessment should inform how you care for the patient. When OASIS documentation reflects the patient’s condition and guides the care plan, your home health agency can provide better patient care and accurate reimbursement. Key Takeaways Accurate OASIS documentation gives every discipline the same clinical baseline. All significant assessment findings should appear in the
One missed visit, a delayed note or an unresolved cancellation can leave a patient below the assigned LUPA threshold and change a full payment period to per-visit reimbursement. Preventing LUPA in home health depends on how your agency manages the process from intake through billing. Key Takeaways Many preventable LUPA cases happen because intake, clinical,
CMS relies on OASIS data for home health quality reporting. OASIS certification shows that a clinician knows the assessment rules, but only ongoing review, training and clinical oversight confirm that those rules are applied consistently. Key Takeaways Certification works best when agencies reinforce it through ongoing QA, training and clinical oversight. QA review verifies that
Remote teams rarely become difficult to manage simply because people work from different locations. They become challenging when the systems supporting the work can’t keep up. You start seeing more status checks, delayed handoffs, repeated corrections and routine escalations. These remote team management challenges usually point to a process, capacity or management problem that needs
Feeling overwhelmed means too much of your business still runs through you. Routine approvals, customer issues and unfinished work pile up, leaving less time for the decisions only you can make. Staffing shortages can add to that workload. Bank of America found that 61% of business owners are affected by labor shortages, and 50% of
Your inbox runs your day. Between client threads, vendor follow-ups, internal updates, and scheduling requests, email pulls you away from revenue-driving work. Most founders and operators spend two to three hours a day reading, sorting, and responding to messages that someone else could handle. A virtual assistant for email management takes ownership of your inbox
Creatives lose an average of 16 hours a week to tasks that have nothing to do with creative work. Inbox chaos, client follow-ups, scheduling conflicts and preparing proposals pile up fast. The result? Less time for the work that grew your business in the first place. This guide helps founders, CEOs and operations leads bring
Adding people doesn’t always increase capacity. Growth creates more work to coordinate, review and manage, especially when responsibilities and workflows aren’t clearly defined. Gallup found that managers account for 70% of the differences in team engagement. As your team grows, how work is managed becomes just as important as how many people you hire. Key