ARTICLES & RESOURCES
When your physicians and nurses don’t communicate properly, your patients pay the price. In heart failure cases, readmissions can rise to nearly 10%, often due to missed updates or slow coordination. A PCP call-out specialist closes that gap. They track orders, follow up with providers and keep teams aligned so patient care stays accurate and
When your physicians and nurses don’t communicate properly, your patients pay the price. In heart failure cases, readmissions can rise to nearly 10%, often due to missed updates or slow coordination. A PCP call-out specialist closes that gap. They track orders, follow up with providers and keep teams aligned so patient care stays accurate and
If a new hire isn’t set up for success on day one, they’ve already started looking for their next job. Eric Mochnacz, HR Consultant Tweet Onboarding is how you can turn a new hire into a long-term partner. When you give your VA clarity, structure and care, you gain a partner who stays, adapts and
You don’t hire a VA to save time; you hire them to buy it back. When you manage virtual assistants effectively, you can get 10+ hours back every week and see returns up to 279%. The secret? Systems and partnership, not micromanagement. On this page Key Takeaways Take back your time. When you manage your
Every leader says they want to work smarter. But in 2025, smart means knowing when to lean on people and when to let machines do the work. You don’t need more tools. It’s about getting the right kind of help. AI executes. It learns from data, patterns and prompts. A VA learns you. That’s the
How much time did you spend last week on tasks you shouldn’t have been doing? For most executives, it’s hours every single day. That means you’re billing your company at your highest hourly rate to clear emails and fix admin tasks. Burnout alone costs $20,683 a year per executive in the U.S. — that’s nearly
“No one will build a great business by trying to do it all alone. If you ever find someone better than you, hire them, and invest in their growth.” Inspired by Andrew Carnegie & David Ogilvy Tweet You didn’t start your business to do everything; you started to lead. The right support gives you time
Meet James. He’s a medical coding specialist at a busy hospital, balancing hundreds of patient charts, strict compliance rules and insurance updates. Medical coding is meticulous work, and AI tools are transforming how it’s done. James wonders: Will his job still exist in five years? This guide explores what AI can and can’t do in
Health care begins and ends with patients. When patients feel unheard, they don’t just lose trust… they walk away. A patient support specialist makes all the difference. They listen to patients, keep schedules on track and bring care and attention to every interaction. When outsourced, they ease staff strain, strengthen compliance, reduce costs and free
Did you know that your agency loses around $200 in revenue every time a patient skips an appointment? When you multiply that across the month, that’s thousands lost. The Medical Group Management Association (MGMA) reports that no-shows cost the U.S. health care system over$150 billion annually.For small and mid-sized home health agencies, that loss can
Meet Sarah. She runs a new home health care service, and demand grew faster than expected. Soon, she was handling everything: replying to queries, intake calls, scheduling requests and documenting patient records. She knows she needs help, but from where? A chatbot or a virtual assistant (VA)? The wrong option can waste her money and