Top 3 Benefits of Outsourcing Your Omnichannel Support
There are many benefits of outsourcing your omnichannel support. Learn how it can reduce costs and streamline your business. One of the most obvious benefits of outsourcing your omnichannel support is cost savings. The average salary of an entry-level Customer Service Agent in the US is…
How to Hire the Right Customer Support Agent for your Business
Your support team members are likely the first people from your company that your customers will every talk to. That’s why it’s crucial that you hire the right customer support agent for your business. Support agents are brand ambassadors. It’s their duty to create an amazing first impression with your customers. TIP# 1 Decide What […]
