Build your

  • customer service
  • social media support
  • chat support
  • inbound voice
  • revenue recovery

organization.

Save up to 60%
of your manpower costs.

Affordable Offshore Manpower

TAiO Connect lets you reap the rewards
of off-shore manpower without risk to quality.

Each person on your team is hand-picked.
We make sure we meet job requirements, and are
tailor-fit to your culture. Then, we’ll equip them with
the knowledge and tools that help them maximize
efficiency and productivity.

Uninterrupted.
Even amidst pandemic.

Remote Workforce

Your team will be able to work from anywhere.
Supervisors can monitor agents as if they’re in the
same room. Enjoy business continuity through:

  • Adverse weather
  • Transport strikes
  • COVID-19 community lockdown
  • Other similar challenges

Secure customer data
behind lock and key.

Secure Virtual Workstations

Digital workspaces provide a secure, managed,
cloud-based desktop experience to your team.
All communication is encrypted end-to-end, with
controlled access, recorded employee monitoring
that meets global information security standards.

Quality through
data-driven improvements.

Leverage off Technology

Our suite of tools will enable your team to thrive.
Multiple apps are fused into one interface for
ease-of-use. This brings down total handling time,
and increases quality scores.

Managers will have access to metrics, real-time.
Live feedback lets your team improve faster.

Stay focused on
growing your business.

The Outsourcing Advantage

Whether it’s billing, customer service,
sales or content moderation, we capture your
business process, and build a system around it.

You can focus on what matters most,
business growth.

Transform your business processes.

Customer Service

Turn each customer’s
issue into success stories
they can share.

Social Media Support

Meet your customer’s
concerns on the channels
they love to chat on.

Subscription Support

Grow your member
base through problem solving
and prevention.

Appointment Setting

Turn your leads
into appointments
with little to no waste.

E-commerce Support

Manage order, billing,
delivery and everything
in between.

Outbound Sales

Build a highly productive
telesales team that
consistently meets targets.

Executive Assistants

Bespoke assistance
just the way you want it,
when you need it.

Content Moderation

Maintain a safe
community by filtering out
harmful content.

Tech Support

Keep your system of apps,
robots and humans
doing what they do.

Let’s craft your success story.

Dive deep into your
company’s needs

Determine key metrics

Optimize processes

Build teams
fit for success

Monitor your remote
workforce, realtime

Provide secure
digital workstations

Develop a culture of
coaching and growth

Measure, iterate
and improve

Build your

  • customer service
  • content moderation
  • social media support
  • chat support
  • tech support

organization now.

© Copyright 2021 TAiO Connect Outsourcing